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AI in Recruitment: Top Concerns Among HR Leaders

AI in Recruitment: Top Concerns Among HR Leaders


Meta Description: AI’s use in recruitment is quickly becoming a norm across industries and geographies. Now seen as a top HR technology, it holds an immense potential.

While AI has expanded its wings across business verticals and industries, the HR domain is still far behind catching up with the disruptive change. A recent report by Spencer Stuart concluded that the potential application of AI at the workplace has instilled a fear of budget, preparedness, and human replacement in the workforce. However, the report did bring in the positive news regarding the application of AI in recruitment, which happened to be an elevated employee experience.

As per Gartner, the enterprise application of AI in the last four years has grown by 270%. Despite the surge witnessed in the use of AI across industries, many top human resource leaders still are finding themselves unprepared incorporating the disruptive technology in their business processes.

Spencer Stuart Survey Involved Fortune 500 CHROs

The findings of Spencer Stuart’s report demonstrated the reach of AI among top 500 global firms, the challenges they confronted in its application, and the key benefits they saw in using the disruptive technology.

Here are the key findings:

  • CHROs (chief human resource officers) believed that the technology will help in the personalization of employee engagement, reallocating resources to high-value projects, and retaining talent.
  • 83% found themselves unprepared for AI use and implementation. They reported the readiness gap.
  • 53% of the survey respondents (fortune 500 CHROs) said that their companies do not have budgets allocated for AI incorporation.
  • 50% found employee receptiveness as the major concern to AI application.
  • Change management was another issue that popped up in the survey results as a top roadblock.

How AI Can Be Successfully Incorporated as an Advanced HR technology?

There are ways around that can help human resource leaders to implement AI as an effective HR tech in a corporation:

Fighting the Potential Bias

According to the Spencer Stuart survey, CHROs showed their worries on AI reinforcing bias. For instance, it can help single out candidates having similar personalities and work ethics to that of an executive who had been successful in the past within the firm. However, if all successful leaders are like-minded and resemble each other’s attributes, then the said technology could result in limiting  diversity.

Safeguarding the Employees’ Interests

Employees’ fears need to be addressed when it comes to the use of AI as an hr technology. The employee concerns should be listened to and resolved before any sort of AI incorporation by the HR leaders. An informed workforce is always more productive in comparison to teams filled with anxiety and sadness within an organisation. Tell them about the assistance to be provided by the technology in terms of enhancing employee engagement and experience.

The use of AI at the workplace can smoothen the onboarding process to a large extent. A much-tailored process will emerge that will cater the regular employees as well as the remote teams. Additionally, more time will be saved that was previously being wasted in administrative tasks. Employees will be able to focus solely on strategic work and career growth.

Respecting and Recognizing the Human Touch

The gap in workforce readiness is always on the mind of a CHRO. Resistance from the workforce could be about the fear of technology replacing humans. Employees might be anticipating just that, and at this point, comes the role of a CHRO. Ensure that employees understand how the said technology will affect them and their work, and the benefits of incorporating AI at work.

How AI Will Affect Recruitment of Top Executives?

Leveraging AI will play a big part in the recruitment of top talent across industries in the near future. However, it will always be the hr people who will contemplate the effect on the human side of the things, ranging from AI’s role in enhancing organizational culture to employee experience.

 Author Bio:  Ariaa Reeds is a professional writer who curates articles for a variety of online publications. She has extensive experience writing on a diverse range of topics including business, education, finance, travel, health, and technology.

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